Conflict Transformation

Overview

The workshop is designed to equip anyone who wants to deal with conflict in a professional and transformative way and mediate disputes.

Programme Content

• Introduction to the Conflict Cycle and Key Principles
  
• Presentation on the conflict cycle.
• THOMAS-KILMANN Questionnaire
  
• Discover your personal conflict handling style and sculpt.
• Conflict Mapping Exercises
  
• A series of group exercises aimed at actor, issue, and needs mapping a scenario conflict.
• Review and write Action Plans.
  

Duration & Mode of Delivery

In one day we combine ‘leading edge’ thinking with a practical interactive delivery style and a combination of input from ‘high-level’ experienced professionals. Skills practice; small group sharing and self-awareness exercises are also used to ensure that the learning is dynamic, vibrant and representative of best practice. 

Who should attend?

This course is suitable for anyone who wants to transform conflicts or mediate disputes.