Our Associate Team

team member

Mary McWilliams Director

View Mary's LinkedIn Profile

Director of McWilliams Associates, professional trainer, coach and mediator. I have 25 years experience in designing, delivering and evaluating high impact leadership and organisational development programmes.

I am accredited by the Institute of Leadership and Management (ILM) and Investors in People (IiP). Our programmes are custom designed to meet your organisational needs.

I am also a member of the National Union of Journalists (NUJ) and Mediation Northern Ireland (MNI).

  • Postgraduate Diploma in Journalism
    Robert Schuman Institute, Brussels
    (1991)
  • BA Honours Degree in Communication
    Dublin City University
    (1987-1990)
  • Diploma in Education
    Physical Education College, University of Ulster
    (1971-1974)
  • Practitioner Licence in Mediation
    Mediation Northern Ireland, Belfast
  • EQ-i Certification
    (BarOn Emotional Quotient Inventory)

    Multi-Health Systems Inc., Dublin
  • Director of McWilliams Associates, we design and deliver training and consultancy in leadership and management development.
    (2001 - present)
  • Management Skills Specialist in the Institute of Public Administration, Dublin.
    (1996 - 2000)
  • Training Specialist in the Aer Lingus cabin-crew training centre in customer care and communications.
    (1977 - 1994)
  • Teacher in St. Mary's Secondary School, Clady.
    (1974 - 1976)
team member

Professor Monica McWilliams Associate

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Professor Monica McWilliams is a highly skilled consultant with over twenty years’ experience in human rights, negotiation and conflict resolution and extensive overseas experience with national human rights institutions and international organisations.

Monica was a visiting Professor in Human Rights at the University of Chicago for the Spring Semester 2014. She has been involved in Training and Capacity building on gender based violence with civic society organisations in a range of conflict societies.

Monica advised the Irish Ambassador in Uganda in developing the work of the Ugandan Human Rights Commission and delivered presentations to foreign diplomats and delegations on the Northern Ireland peace process. She has also been involved in UN and EU meetings on gender based violence and human rights and she has published widely on human security and the role of women in peace negotiations such as the article in the Solutions Journal.

She has been instrumental in the development of the first government strategy on domestic violence in Northern Ireland.

  • BSSc Honours
    Queen's University, Belfast
    (1975)
  • Postgraduate Diploma in Town and Country Planning
    Queen's University, Belfast
    (1977)
  • Masters in Urban Planning (MUP)
    University of Michigan, Ann Arbor, USA
    (1978)
  • Doctor of Humane Letters
    Lesley College, Massachusetts, USA
    (1998)
    Mount Mary College, Milwaukee, USA
    (2001)
  • Commissioner, Independent Reporting Commission for the Disbandment of Paramilitary Organisations in Northern Ireland
    (Jan 2017 - present)
  • Professor and Associate Researcher, Transitional Justice Institute, University of Ulster, Belfast, United Kingdom
    (2011 - present)
  • Oversight Commissioner for Prison Reform, appointed by Minister of Justice, Northern Ireland Assembly
    (2011 - 2014)
  • Chairperson Interpeace, Geneva, Switzerland
    (2018 - 2020 years)
  • Chief Commissioner, Northern Ireland Human Rights Commission
    (Sep 2005 - Sep 2011)
  • Member of the Legislative Assembly, Northern Ireland Assembly
    (Jun 1998 - Nov 2003)
  • Founder, Northern Ireland Women's Coalition, elected to Northern Ireland Forum and the Multi-party Peace Negotiations
    (1996 - 1998)
  • Appointed by the Home Secretary to the Board of the National Lottery Charities.
    (1994 - 1998)
  • Appointed by the Taoiseach to the National Economic and Social Forum
    (1994 - 1996)
team member

Anne McCallum Associate

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Anne McCallum is an associate trainer for McWilliams Associates, experienced in designing, delivering and evaluating high impact leadership and organisational development programmes.

  • Postgraduate Diploma in Education
    (2007)
  • BA Honours Degree in International Business Management
    University of Newcastle upon Tyne
    (1989 - 1993)
  • Ecole Superieure de Commerce
    Grenoble, France.
    (1990 - 1991)
  • Trainer in Leadership and Management skills for McWilliams Associates, in Private and Public sector organisations.
    (2006 - present)
  • Lecturer NRC-Northern Regional College.
    I deliver levels 2-5 - Level 5 IATI (Institute Accounts Taxation for Ireland Examinations); Level 5 HND (Higher National Diploma) in Business, Business Strategy and Internet marketing; Level 3 BTEC (National Diploma in Business Marketing and Economics); Level 3 ILM (Institute of Leadership & Management; Level 2 BTEC First National Diploma and ECDL (European Computer Driving License).
    (2000 - present)
  • Export Sales Manager, Desmond & Sons clothing company, responsible for selling £2m excess stock.
    The first woman from Northern Ireland to take part in the largest ever trade mission to the Middle East with the IDB.
    (1994 - 2000)
Mark Mitchell

Mark Mitchell Associate

Mark Mitchell is a former Managing Director with strong governance, operational, and commercial acumen. Mark has over 30 years’ experience at board level across manufacturing, engineering, food production, and international operations. He is recognised for mentoring emerging leaders, fostering effective teams, and building resilient organisational cultures. He is currently engaged in training and coaching roles where extensive leadership and industry insight can add long-term value.

NON-EXECUTIVE & MENTORING EXPERIENCE

  • Board Experience: Served on executive boards in both public and private sector businesses across the UK, Ireland, Asia, and the Middle East. Contributed to high-level strategy, risk oversight, investment decisions, and stakeholder governance.
  • Governance & Strategy: Worked closely with shareholders, parent companies, and group boards to align operations with long-term corporate strategy. Led international expansions, factory openings, and performance turnarounds.
  • Leadership Development: Coached senior managers and future leaders, often as part of change and restructuring programmes. Experienced in mentoring high-potential individuals, succession planning, and executive development.
  • Stakeholder Management: Strong communicator at all levels with proven ability to manage relationships with customers, regulators, group boards, and investors in multiple jurisdictions.
  • British Expertise Director: Former director of British Expertise, promoting UK industry and services abroad—offering valuable insight into governance, diplomacy, and policy influence.
  • B.Eng. (Hons) Mechanical & Industrial Engineering – First Class
    Queen’s University Belfast
    (1987)
  • Associate, McWilliams Associates (Apr 2025–Present)
    Delivering leadership and management training across public and private sectors.
  • Managing Director, Topglass Contracts Ltd (Jan 2022–Mar 2025)
    Led company performance with full P&L responsibility across H&S, finance, HR, operations, and strategy.
  • General Manager, Genesis Bakery (Nov 2019–Sept 2021)
    Oversaw operations, technical, HR, and engineering functions.
  • MD/Operations Director, Wrightbus International (Jan 2012–Oct 2019)
    Managed international P&L and manufacturing in NI and Malaysia; led expansion across Asia-Pacific and Latin America.
  • Contracts Director, Rotary International (2006–2012)
    Directed global infrastructure projects, international tendering, and client engagement; served on British Expertise board.
  • Consultant (2003–2006)
    Specialised in operational change and cost reduction for manufacturing and construction firms.
  • Production Director, Cantrell & Cochrane (1996–2002)
    Led three sites, overseeing procurement, quality, and capital investment.
  • Various Roles, Michelin Tyre Plc (1987–1996)
    Engineering and managerial positions across UK and France; fluent in French.
team member

Claire Bain Associate

Claire has over 20 years experience in Training Consultancy focusing on Coaching and Management Development. She has designed and delivered training across the Public and Private Sector. She is an accredited Executive coach and former Chair and Board Member of the Association for Coaching in Ireland.

    Accredited Executive Coach
    Association for Coaching
    Certificate in Coaching with Neurobehavioural Modelling
    Professor Paul Brown
    Certificate in Workplace Wellbeing & Resilience
    Diploma in Business Coaching
    The Coaching Academy UK
    Certificate in Training Practice
    CIPD
    Certificate in Personal Development Coaching
    The Coaching Academy UK
    Certified and licensed facilitator for Myers Briggs & DiSC
    BA (Hons) Business Studies
    Liverpool John Moore’s University
  • Associate for McWilliams Associates, 2022, delivers ‘Coaching and Mentoring’ workshops.
  • Associate Trainer and Coach delivering a career transition programme in Michelin Ballymena. Facilitated workshops and face to face coaching in preparation for assessments and interviews.
  • Senior facilitator and Interim Manager for Marcomm at a time when local government reform was being implemented. A period of significant change with design and delivery of coaching and training across all council areas. My area of expertise was competency based interview training.
  • Senior facilitator for HPC (formerly MaST Ireland ) providing coaching and training across many industries in both private and public sector. My area of expertise was change management and leadership development.
  • Leadership and management roles with GlaxoSmithKline. Operational responsibility for a global logistics department that supplied over 165 countries from 8 UK manufacturing sites. Leadership role in a change programme to streamline and integrate the logistics department. Involved reducing staff levels from 220 to 80 across 8 UK locations whilst maintaining business continuity.